Novarilvex

Your privacy is important to us. This policy describes how we collect, use, and protect your information in compliance with South African law and applicable international standards.

Information We Collect

We collect the minimum necessary information for service provision and communication.

• Personal details provided through our contact forms, including name, email address, and phone.
• Project-related information such as business needs, page counts, or topics discussed in inquiry forms.
• Technical data such as IP address, browser type, and device information for security and analytics.
• Website usage information through cookies and analytics tools for site improvement.

How We Use Your Information

Personal data is only used for specific, lawful purposes outlined here.

• Responding to queries and providing requested consultations or services.
• Improving site usability and understanding visitor trends through analytics.
• Enhancing our offerings based on aggregate use, not individual tracking.
• Maintaining site security and complying with required regulations.

Legal Basis for Data Processing

Processing your data is done lawfully, with transparency and necessity.

We collect data strictly to perform requested services, respond to inquiries, and meet legal obligations. We never sell personal data or use it for unrelated marketing.

Information Sharing

We apply strict controls to keep your data confidential.

• No data is shared with external marketers or third parties for advertising.
• We share data only as required by law or with trusted partners who help deliver our services (under strict confidentiality).
• Information may be disclosed if needed for legal compliance, site security, or to protect our users.

Data Security

We use secure protocols, access controls, and regular reviews of our data handling to keep your information protected. Despite best efforts, no system is ever perfectly secure—use the site at your own discretion.

Your Data Rights

You have rights over your information. Contact us to exercise them at any time.

• Request to access or correct your personal data.
• Request erasure or restriction of your information where legally possible.
• Object to the processing or use of your data in certain cases.
• lodge complaints with a supervisory authority if concerns are unresolved.

Cookies and Tracking

Cookies collect technical data used only for site improvement, session management, or analytics. No personal data is stored without your consent.

See Cookie Policy See Cookie Policy

Contact Us

To ask questions about this policy or your data, use the details provided below.

Policy Updates and Changes

We notify you of material policy changes by updating this page. Check here regularly for updates.